FAQs

Q: What is the deadline for placing orders?
A: Orders must be placed by 11:30 p.m. the night before the following day's order. (Example: Monday's lunch must be ordered by Sunday at 11:30 p.m.)

Q: What is the price for each meal?
A: The price per is $6.00.

Q: Can I cancel a meal once the order has been placed?
A: Meals can be cancelled until 9:00 a.m. the day the meal was ordered. After the 9:00 a.m. all sales are final. (Example: Monday's lunch must be cancelled by Monday at 9:00 a.m.)

Q: How do I cancel a meal?
A: To cancel a meal, log in to your account. On the main page click on your child's name in the blue bar. The monthly menu will pop up and you will see a blue "cancel" option next to each day you purchased. Click on the cancel button for the day you wish to cancel, and follow the instructions to complete the cancellation process. A credit will be issued to your account. 


Q: What is your refund policy?
A: We have a "No Refund Policy" cancelled meals will result in a credit on your school lunch account. This credit will automatically be applied to your next order.

Q: What if I have children in multiple grades?
A: When you add children to your account make sure you select the right grade for each child.

Q: What happens if I my child is sick?
A: If your child is out sick, you must cancel the order by 9 a.m. the same day. If you do not cancel, you will be charged for the full amount.

Q: What are the drink options with the meals?
A: All meals include a small water bottle.

Q: What is your privacy policy?
A: We will not sell or disclose any contact information submitted through our site to any third party. All personal information will be kept confidential. We will only use your contact information to correspond with you about important matters concerning our lunch program.